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From the category archives: End to End
Meet Clare Vasey, our Customer Service Specialist based at our head office in Marlow.
Clare joined the E2E Customer Service team back in May 2014 and has become an integral part of the team. Her main role is to meet the needs of our customer’s enquiries and to investigate any complaints regarding our E2E service.
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For many of you, having your mail delivered to you by two different posties both from different postal providers is confusing. We appreciate that you may not be fully aware of the reasons as to why we decided to start delivering mail to areas within the UK. So here are some answers to frequently asked questions that you may have regarding our E2E service that could help you to understand it in more detail:
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On 9th May, TNT Post delivery staff at our Harrow unit met with local MP Bob Blackman to discuss how they have been getting on in their new roles since joining TNT Post in February earlier this year.
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Last week, we welcomed Kate Green, MP for Stretford and Urmston, to our new delivery unit on Woodsend Road, Flixton. This is the second TNT Post delivery unit within Kate's constituency, the other unit being on the Longford Trading Estate, Stretford.
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Starting today, the residents of Liverpool will see TNT Posties on bicycles delivering mail to households and businesses in the L postcode, as it becomes the latest location of our end-to-end delivery service.
The service operates alongside the traditional Royal Mail postal delivery service but with a slight difference. Our Posties are able to scan every letter that is delivered using our track and trace service, giving businesses reassurance that their mail has been delivered.
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People like to receive updates from their local businesses via post more than any other form of communication. Sending letters to your local community with updates on new products and offers is a great way of creating your business awareness and developing relationships.
If you are a local business sending mail to addresses within Greater Manchester or certain parts of London, we can help you make profitable savings on your postage costs by using our LocalSort service.
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At TNT Post we provide many opportunities to help our employees build sustainable careers. We have proved this following the success of our end-to-end delivery service, where we have created jobs for local residents who may have been unemployed, juggling childcare commitments or a school/college leaver.
But it’s not just the stable income that has been a benefit for many of our end-to-end employees. Monitoring the development of the people we have employed, watching them grow their skills and competencies into a job that they are passionate about has been the greatest outcome.
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Kasia Mrowinska is our E2E Operations Manager for our Iver Depot at TNT Post UK. Prior to starting this role 5 months ago, Kasia has worked at TNT for almost 3 years . She started her career journey with us at our Depot in Coatbridge, Scotland where she gained a wealth of experience and then moved to Iver 18 months ago.
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Today we are pleased to announce that we are expanding our End-to-End delivery service into North West London and Harrow, doubling the size of our London workforce to a total of 2000 Posties.
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Michelle Brightman has been with TNT Post UK for 5 years now and is the Depot Manager at our Iver Depot. Her role includes managing the four Iver sites which consists of a total of 230 staff across DSA and E2E.
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